Business process flows guide you through various stages of sales, marketing, or service processes toward completion. In simple cases, a linear business process flow is a good option. However, in more complex scenarios, you can enhance a business process flow with branching. If you have the create permissions on business process flows, you’ll be able create business process flow with multiple branches by using the If-Else logic. The branching condition can be formed of multiple logical expressions that use a combination of AND or OR operators.
The branch selection is done automatically, in real time, based on rules defined during the process definition. For example, in selling cars, you can configure a single business process flow, which after a common qualification stage splits into two separate branches on the basis of a rule (Does the customer prefer a new car or pre-owned car, is their budget above or below $20,000, and so on. ), one branch, for selling new cars and another branch, for selling pre-owned cars.
#AW Customization Consultant Maison Consulting & Solutions
The branch selection is done automatically, in real time, based on rules defined during the process definition. For example, in selling cars, you can configure a single business process flow, which after a common qualification stage splits into two separate branches on the basis of a rule (Does the customer prefer a new car or pre-owned car, is their budget above or below $20,000, and so on. ), one branch, for selling new cars and another branch, for selling pre-owned cars.
#AW Customization Consultant Maison Consulting & Solutions